77rp Privacy Policy — Personal Data Protection for Malaysian Players

We collect various types of information depending on how you interact with the platform 77rp. Below is a summary of the categories of information collected:

We only collect information that is strictly necessary for the stated purposes. The principle of data minimisation is central to how we operate — we do not collect excessive or irrelevant information beyond the services we offer.

The information we collect is used exclusively for the following purposes, and for no other purpose without your consent:

• Account management — processes registration, verifies your identity via KYC, and maintains accurate account records.
• Transaction processing — ensures deposits are credited correctly and withdrawals are processed to the rightful account within the stipulated timeframe.
• Fraud prevention — identifies and blocks suspicious activity, multiple account registrations, and any fraud attempts.
• Legal compliance — fulfils anti-money laundering (AML) reporting obligations and other compliance requirements mandated by the authorities.
• Customer support — helps resolve enquiries, complaints, or technical issues you encounter.
• Platform communications — sends important notifications regarding your account, promotions you have opted in to receive, and policy updates.
• Service improvement — analyses usage patterns in aggregate (not individually) to improve platform functionality and user experience.

77rp does not sell or rent your personal data to any party. However, there are limited situations where we need to share certain information with trusted third parties:

• Payment providers — transaction information required to process deposits and withdrawals is shared with audited and registered payment service providers, including local banks and Malaysia e-wallet platforms.
• Game software providers — the minimum game data required is shared with licensed game providers to deliver services and resolve technical disputes.
• Authorities — 77rp will disclose necessary information to law enforcement agencies or regulatory bodies when required by law or court order.
• Identity verification services — KYC data is shared with accredited third-party verification services to authenticate your identity documents.

All third parties we work with are bound by strict data confidentiality agreements. They are not permitted to use your data for any purpose other than the sharing purpose stated above.

77rp implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

• Data encryption in transit — all communications between your browser and our servers are protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Data encryption at rest — sensitive data such as financial information and KYC documents is stored in encrypted form using AES-256 encryption standards.
• Role-based access control — only staff who require access to specific information to perform their duties are permitted to do so, with all access logged and audited.
• Continuous threat monitoring — a real-time threat detection system continuously monitors our infrastructure to identify and respond to any intrusion attempts.
• Periodic penetration testing — security audits and penetration testing are conducted regularly by independent security experts.

While we take all reasonable steps to protect your data, no system is 100% secure. In the event of a data breach that may affect your information, we will notify you within the timeframe required by applicable law.

Platform 77rp uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential cookies — required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Performance cookies — collects information about how you use the platform (e.g. most frequently visited pages) to help us improve our services. This data is collected in aggregate and does not identify individuals.
• Functionality cookies — stores your preferences such as preferred language and display settings to provide a more personalised experience.
• Analytics cookies — used to understand overall traffic patterns and user behaviour for platform improvement purposes.

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality 77rp and your experience while using it.

As a user 77rp, you have important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact our support team. 77rp via live chat. We will process your request within 30 calendar days. In some cases, we may need to verify your identity before processing the request to ensure the security of your data.

77rp retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements:

• Active account data — retained for the duration your account remains active and in use.
• Transaction and financial data — retained for a minimum of 5 years from the transaction date in accordance with anti-money laundering (AML) compliance requirements.
• KYC Documents — retained for a minimum of 5 years after the date of verification or account closure, whichever is later.
• Support communication logs — retained for 2 years for reference and dispute resolution purposes.
• Technical data and server logs — retained for 12 months before being automatically deleted.

Once the retention period has expired, your data will be securely deleted using methods that ensure it cannot be recovered. You may request early deletion subject to any legal retention obligations that may prevent immediate removal.

Platform 77rp is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you believe a minor has registered an account or provided personal information to us, please contact our support team immediately.

Once verified, we will take immediate steps to remove the account and all associated data from our systems. Our KYC verification system is specifically designed to detect and prevent registration by underage individuals.

77rp reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via in-platform notifications or your registered email at least 7 days before the changes take effect.

The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy currently in effect. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns or complaints regarding how 77rp handles your personal data, or if you wish to exercise any of your data rights, please contact our team through the following channels:

• Live Chat: Available 24/7 directly within the platform 77rp — the fastest way to get a response.
• Email: [email protected] — for formal written enquiries, we aim to respond within 2 business days.

For privacy and data protection enquiries specifically, please include "Data Privacy Enquiry" in your message subject line so it can be routed to the relevant team faster.